FREQUENTLY ASKED QUESTIONS
HOW DO I SIGN-UP FOR A COURSE?
See available courses by clicking the blue "Enroll in Course" button located in the right corner of your screen, or click below.
WHY DOES DVPSTA REQUIRE PHOTO IDENTIFICATION AT SIGN-UP?
Per F.A.C. (Florida Administrative Code)
5n-1.132(5)-(m), all sign-up requests are required by DVPSTA and Florida law to
upload valid photo identification to continue. If prompted, please upload as
soon as convenient. If no identification is uploaded, your sign-up request will
be denied by the DVPSTA Administration.
In addition, Licenses "D" and "G" are required by Florida Statutes to require a photo identification every time before entering the course.
In addition, Licenses "D" and "G" are required by Florida Statutes to require a photo identification every time before entering the course.
CAN I LOG-IN TO MY STUDENT ACCOUNT ON MULTIPLE DEVICES?
No, you can only access your course on one device at a time. This is to protect your DATA and progress in our available training courses.
HOW DO I RESET MY PASSWORD?
Once signed in, go to My Profile > Edit > Account Security > Change Password
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HOW LONG DO I HAVE ACCESS TO MY COURSE?
Most DVPSTA courses are available for 6 WEEKS from purchase date unless otherwise stated. As a reminder, the course will also display a blue banner stating the time at which the course expires in your profile.
HOW DO I ACCESS A COURSE THAT REQUIRES AN I.D.?
Please follow the instructional video below on how to submit I.D. to the D or G License.
These courses require an I.D. submission every time on submission.
These courses require an I.D. submission every time on submission.
DO THESE COURSES WORK ON MOBILE DEVICES (I.E. iPHONES OR ANDROIDS)
Yes, our courses are compatible with mobile devices, and many students have successfully completed them on both iPhones and Androids. However, for the best experience and improved visibility, we do recommend using a desktop or laptop when possible.
WHAT CERTIFICATE DO I TURN INTO FOR MY D-LICENSE (FDACS)?
The certificate that you turn is labelled "Certificate of Security Officer Training". After completing your D-License course, you should receive an email within 7 business days that has your certificate, the FDACS "D-License" Application, and associated fees. These items have to be PHYSICALLY submitted to the FDACS facility.
CAN I TAKE THE G-LICENSE COURSE IMMEDIATELY AFTER THE D-LICENSE COURSE?
Yes! As long as you complete the D-License course before the G-License course, you may do so. Please keep in mind that the G-License has a firearms component, so you must have a K-License instructor that can administer that portion of the course. (If you are located in Miami, Broward, Doral, or nearby area, Darwin (lead instructor) can facilitate this process.
